Prosil

سياسة الاستبدال والاسترجاع

Return policy: We would like to inform you that return requests for our products are not accepted based on the company's policy and for health and organizational reasons. Exchange: Exchange requests are only accepted if there is a defect in the provided product. Exchange is accepted if a product different from the one requested is received. The product is accepted in case of damage or harm during the shipping or delivery process, with direct contact with us. The product must be returned in its original condition, including all accessories and original documents. Exchange requests are only accepted within a limited period of 12 hours from receiving the product, and no requests are accepted after this period.